Shipping policy
At Vemone, our goal is to offer you the best shipping options, no matter where you live. Every day, we ship to hundreds of customers across the globe, ensuring high levels of service and responsiveness.
📦 Shipping Method
We primarily utilize International Air Express for cross-border e-commerce fulfillment. This method ensures reliable, efficient, and tracked delivery of your package from our fulfillment center to your destination.
⏳ Order Processing Time
Processing Time: All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation. This includes order verification, quality checks, and packaging.
Once your order is processed, it will be dispatched from our fulfillment center.
🌍 Estimated Shipping Time by Region
Note: Delivery times are estimates and may vary depending on customs processing, local carriers, and logistics disruptions.
💰 Shipping Fees & Customs
Shipping Fees: We offer Free standard international shipping on all orders — no minimum purchase required.
Customs & Duties: All goods are exempt from any import duties and taxes.
🔍 Tracking
You will receive a shipping confirmation email with tracking once your order has shipped. Please allow up to 48 hours for tracking info to update.
🚨 Lost or Undelivered Packages
If your package is:
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Delayed beyond 20 days
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No tracking updates for over 7 days
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Marked as delivered but not received
Please email support@vemone.com. We will reship your item or issue a full refund if confirmed lost.
Need Help?
📧 Email us anytime: support@vemone.com